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Shipping Policy
š Ready to elevate your doll’s wardrobe? We deliver charm and enchantment straight to your doorstepāwherever you are in the world! Hereās everything you need to know about how we carefully pack and dispatch your order.
š Worldwide Shipping
Every item is handcrafted, lovingly packaged, and dispatched to your chosen destinationāno matter how far!
Once your order is on its way, youāll receive a confirmation email with a tracking number, so you can follow your parcelās journey right to your door. š

Please note: Delivery times may vary due to customs processing, postal delays, or seasonal peak periods.
š¦ If your destination is not listed at checkout, please contact us directly. Our Customer Support team is always happy to help!
š° Duties & Import Fees
Some international orders may be subject to import taxes, duties, or additional charges levied by the destination country. These fees are the responsibility of the recipient. We are not liable for any delays or extra costs imposed by local customs authorities.
š Missing or Delayed Orders
If your order is delayed, or if tracking has not updated within 7 days after dispatch confirmation, please reach out to us. We will gladly assist and initiate an investigation on your behalf.
š§ Contact Us: customerservice@luminuk.com

